Profile
Passionate executive skilled at leadership within complex organizations. Achieved positive outcomes across a diverse mix of higher education, non-profit, private and public organizations.
2022 - 2024
Director of Web Services
Mission Minded, Remote
- Lead the entire web services department ensuring consistency in quality and adherence to brand strategy
- Partner with brand strategist to develop recommendations for web strategy
- Develop web strategy using analytics, interviews, and other stakeholder information
- Guide a diverse team of strategist, developers, and designers
- Review and maintain end user license agreements
- Manage web services project budgets including software, staff, and other resources
- Serve as senior technical lead on web projects
- Mentor and guide a team of full-time and contract professionals
- Scope, budget, and staff all website projects including web developers and UI/UX designers
- Inspire team members for an inclusive culture
- Ensure web development web projects are ADA accessible
2015 - 2022
Director of Web Development
University of Nevada, Reno, Reno, NV
- Serve as primary administrator of the University’s content management system and related third-party applications
- Development of digital brand standards
- Implement innovative technology systems based on industry best practices
- Review analytics to ensure business process remain productive and useful
- Manage and administer the University Website using web publishing software
- Develop effective university policies and procedures regarding accessibility and governance
- Ensure all systems supported by the team are ADA accessible
- Develop and manage university accessibility standards and guidelines
- Identify and understand the varying needs of individual college units and Communication team members
- Support crisis communications to University community
- Delegate duties and reprioritize tasks as required to meet project deadlines
- Coordinate and track workflow, schedules, and projects for the team
- Train full-time staff and student workers on best practices
- Develop the departmental strategic plan in coordination with other leadership team members
- Evaluate staff performance and encourage continuous improvement
- Advise new systems and business process to University senior leadership
- Assist Executive Director with departmental budget and planning
Faculty Senate Executive Board Member
- Assist Faculty Senate Chair during discussions
- Serve as liaison to Administrative Faculty Committee
- Serve as liaison to Campus Affairs Committee
- Collaborate with Executive Vice President & Provost on University initiatives
- Work in partnership with University faculty on creation and modification of University policy
President’s Division Faculty Senate Member
- Engage in conversations with Faculty Senate members on current topics
- Implement solutions for University Faculty through University policy
- Communicate information to the President’s Division in a timely manner
- Request constituents input on topics presented during Faculty Senate meetings
2015 - 2015
Application Development Supervisor
State of Nevada, Secretary of State, Carson City, NV
- Supervise application development staff
- Assign work and provide technical support to ensure staff has proper knowledge, training and guidance
- Develop custom .Net applications using web forms
- Integrate custom applications into Vision CMS
- Provide information and work with management on budget development
- Provide consultation and/or training for technical staff and system users
- Management of budget for staff
- Implementation of Entity Framework and a Data Access Layer
2011 - 2015
Supervisor of Web Development
International Game Technology, Reno, NV
- Develop and maintain custom applications using selected development technologies
- Implement the design produced by the Web Design Team while maintaining programming standards
- Participation in the technical and functional development of a rebranding of IGT.com
- Facilitate, guide, and collaborate the corporate style guide
- Effectively execute regionalization of content
- Evaluate web presence and provide suggestions on methods for improvement
- Manage new development projects coordinated with Global Communications Managers
- Research possible software solutions to compare and contrast with Gartner’s Magic Quadrant
- Provide a web service for customers and vendors to provide secure information in a continuously available form
- Implement and maintain the corporate Content Management System (CMS)
- Asses functions of legacy systems and resources
2008 - 2011
Technology Services Coordinator
University of Nevada, Reno, Reno, NV
- Development of a departmental Information Technology staff
- Manage the implementation of a digital signage solution
- Supervise the audio/visual systems and departmental IT staff
- Maintain Technology Services budget of staff, equipment, and software
- Effectively teach people with diverse backgrounds and knowledge the use of building technology
- Manage the installation and customization of 3rd party systems
- Research and identify areas for business process improvements
- Manage multiple budgets related to technology and staffing within the Student Union
- Train student and full-time team members on use of technology/computer equipment
- Guide off campus organizations on technology needs for events within the Student Union
- Provide excellent customer service in person, by phone, and e-mail
- Resolve conflicts through active listening and understanding
- Provide strategic enterprise development, evaluation, and support
2006 - 2008
Software Developer
International Game Technology, Reno, NV
- Develop and maintain custom application using .Net, Java, and/or other technologies
- Customize and troubleshoot 3rd party applications
- Perform research and development of new process automation software
- Maintain and troubleshoot the company ticket tracking system
- Create SQL scripts as needed for custom software applications
- Assist in the upgrade of SQL Server 2000 to SQL Server 2005
- Manage the implementation of a requirements management software application
- Convert SQL Server DTS packages to SSIS packages
- Coordinate the movement of applications to a Citrix blade environment
2003 - 2006
Programmer/Analyst / Technology Services Coordinator
University of Nevada, Reno, Reno, NV
- Positively and effectively interact with a diversity of students, staff, and community members
- Develop and maintain Office of University Assessment web application
- Assess the needs of end users and develop custom tables and applications
- Maintain and troubleshoot the university campus card system
- Assist the Director in the acquirement of a “One Card” system for the University
- Work with outside vendors on maintenance of card production hardware
- Support end users with varied backgrounds and system knowledge
- Coordinate with the Associate Director all technology projects involving the Student Union
- Assist in budgeting for needs assessment for new computer hardware, software, and other technologies