Resume

Profile

Passionate executive skilled at leadership within complex organizations. Achieved positive outcomes across a diverse mix of higher education, non-profit, private and public organizations.

Experience


2015 - Present

Director of Web Development
University of Nevada, Reno, Reno, NV

  • Serve as primary administrator of the University’s content management system and related third-party applications
  • Development of digital brand standards
  • Implement innovative technology systems based on industry best practices
  • Review analytics to ensure business process remain productive and useful
  • Manage and administer the University Website using web publishing software
  • Develop effective university policies and procedures regarding accessibility and governance
  • Ensure all systems supported by the team are ADA accessible
  • Develop and manage university accessibility standards and guidelines
  • Identify and understand the varying needs of individual college units and Communication team members
  • Support crisis communications to University community
  • Delegate duties and reprioritize tasks as required to meet project deadlines
  • Coordinate and track workflow, schedules, and projects for the team
  • Train full-time staff and student workers on best practices
  • Develop the departmental strategic plan in coordination with other leadership team members
  • Evaluate staff performance and encourage continuous improvement
  • Advise new systems and business process to University senior leadership
  • Assist Executive Director with departmental budget and planning

Faculty Senate Executive Board Member

  • Assist Faculty Senate Chair during discussions
  • Serve as liaison to Administrative Faculty Committee
  • Serve as liaison to Campus Affairs Committee
  • Collaborate with Executive Vice President & Provost on University initiatives
  • Work in partnership with University faculty on creation and modification of University policy

President’s Division Faculty Senate Member

  • Engage in conversations with Faculty Senate members on current topics
  • Implement solutions for University Faculty through University policy
  • Communicate information to the President’s Division in a timely manner
  • Request constituents input on topics presented during Faculty Senate meetings

2015 - 2015

Application Development Supervisor
State of Nevada, Secretary of State, Carson City, NV

  • Supervise application development staff
  • Assign work and provide technical support to ensure staff has proper knowledge, training and guidance
  • Develop custom .Net applications using web forms
  • Integrate custom applications into Vision CMS
  • Provide information and work with management on budget development
  • Provide consultation and/or training for technical staff and system users
  • Management of budget for staff
  • Implementation of Entity Framework and a Data Access Layer

2011 - 2015

Supervisor of Web Development
International Game Technology, Reno, NV

  • Develop and maintain custom applications using selected development technologies
  • Implement the design produced by the Web Design Team while maintaining programming standards
  • Participation in the technical and functional development of a rebranding of IGT.com
  • Facilitate, guide, and collaborate the corporate style guide
  • Effectively execute regionalization of content
  • Evaluate web presence and provide suggestions on methods for improvement
  • Manage new development projects coordinated with Global Communications Managers
  • Research possible software solutions to compare and contrast with Gartner’s Magic Quadrant
  • Provide a web service for customers and vendors to provide secure information in a continuously available form
  • Implement and maintain the corporate Content Management System (CMS)
  • Asses functions of legacy systems and resources

2008 - 2011

Technology Services Coordinator
University of Nevada, Reno, Reno, NV

  • Development of a departmental Information Technology staff
  • Manage the implementation of a digital signage solution
  • Supervise the audio/visual systems and departmental IT staff
  • Maintain Technology Services budget of staff, equipment, and software
  • Effectively teach people with diverse backgrounds and knowledge the use of building technology
  • Manage the installation and customization of 3rd party systems
  • Research and identify areas for business process improvements
  • Manage multiple budgets related to technology and staffing within the Student Union
  • Train student and full-time team members on use of technology/computer equipment
  • Guide off campus organizations on technology needs for events within the Student Union
  • Provide excellent customer service in person, by phone, and e-mail
  • Resolve conflicts through active listening and understanding
  • Provide strategic enterprise development, evaluation, and support

2006 - 2008

Software Developer
International Game Technology, Reno, NV

  • Develop and maintain custom application using .Net, Java, and/or other technologies
  • Customize and troubleshoot 3rd party applications
  • Perform research and development of new process automation software
  • Maintain and troubleshoot the company ticket tracking system
  • Create SQL scripts as needed for custom software applications
  • Assist in the upgrade of SQL Server 2000 to SQL Server 2005
  • Manage the implementation of a requirements management software application
  • Convert SQL Server DTS packages to SSIS packages
  • Coordinate the movement of applications to a Citrix blade environment

2003 - 2006

Programmer/Analyst / Technology Services Coordinator
University of Nevada, Reno, Reno, NV

  • Positively and effectively interact with a diversity of students, staff, and community members
  • Develop and maintain Office of University Assessment web application
  • Assess the needs of end users and develop custom tables and applications
  • Maintain and troubleshoot the university campus card system
  • Assist the Director in the acquirement of a “One Card” system for the University
  • Work with outside vendors on maintenance of card production hardware
  • Support end users with varied backgrounds and system knowledge
  • Coordinate with the Associate Director all technology projects involving the Student Union
  • Assist in budgeting for needs assessment for new computer hardware, software, and other technologies